Privacy Policy

Privacy Policy for Dawki Infotech

Effective Date: August 28, 2025

1. Introduction
   Welcome to Dawki Infotech’s website and services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access our website or engage our digital marketing services. By using our website or services, you agree to the practices described in this policy. If you do not agree, please refrain from using our website or services.
2. Information We Collect
   We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing information, and other details you provide when contacting us, signing up for services, or filling out forms.
• Business-Related Information: Website access credentials, social media account details, branding guidelines, marketing goals, and other materials provided for service delivery.
• Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, time spent, and referring URLs, collected via cookies or similar technologies.
• Analytics Data: Aggregated data from tools like Google Analytics to track website performance and user behavior.

1. How We Use Your Information
   We use your information to:

• Provide and manage our digital marketing services, including SEO, social media management, PPC advertising, content creation, website development, email marketing, analytics, CRO, and marketing automation.
• Communicate with you regarding services, inquiries, or updates.
• Process payments and manage billing.
• Improve our website and services through analytics and user feedback.
• Comply with legal obligations or respond to lawful requests.
• Send promotional materials or newsletters, with your consent where required.

1. How We Share Your Information
   We do not sell or rent your personal information. We may share it with:

• Service Providers: Third-party vendors (e.g., payment processors, analytics providers, hosting services) who assist in delivering our services, bound by confidentiality agreements.
• Legal Authorities: When required by law, court order, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred, with notice provided where required.

1. Client-Provided Materials
   Any business-related materials (e.g., website credentials, branding assets) you provide are used solely for delivering services as outlined in our agreement. We treat these materials as confidential and will not disclose them without your consent, except as required by law.
2. Cookies and Tracking Technologies
   We use cookies, web beacons, and similar technologies to enhance your experience, analyze website performance, and personalize content. You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.
3. Data Security
   We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
4. Your Rights
   Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications.
• Restrict or object to certain data processing.
  To exercise these rights, contact us at contactus@dawkiinfotech.com. We will respond within a reasonable timeframe, subject to legal requirements.

1. Data Retention
   We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Business-related materials provided for services are retained until the project is complete or as specified in the agreement, unless otherwise requested.
2. Third-Party Links
   Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Review their policies before providing personal information.
3. Children’s Privacy
   Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn such information has been collected, we will delete it promptly.
4. International Data Transfers
   If you are outside India, your information may be transferred to and processed in India, where our servers are located. By using our services, you consent to such transfers, subject to applicable data protection laws.
5. Changes to This Privacy Policy
   We may update this Privacy Policy without prior notice. Changes are effective upon posting on our website. Your continued use of our website or services constitutes acceptance of the updated policy. Check this page periodically for updates.
6. Governing Law
   This Privacy Policy is governed by the laws of the State of Delhi, India. Any disputes will be resolved in the courts of New Delhi, India.
7. Contact Information
   For questions or concerns about this Privacy Policy, contact:
   Dawki Infotech
   Email: info@dawkiinfotech.com
   Phone: +91 92203 67171