Terms and Conditions for Dawki Infotech
Introduction and Acceptance of Terms Welcome to Dawki Infotech’s website. These Terms and Conditions govern your use of our digital marketing services and website. By accessing our website or engaging our services, you agree to these terms. If you do not agree, please do not use our website or services.
Scope of Services Dawki Infotech provides digital marketing services, including:
Search Engine Optimization (SEO)
Social Media Management and Marketing
Pay-Per-Click (PPC) Advertising
Content Marketing and Creation
Website Design and Development
Email Marketing
Analytics Tracking and Reporting
Conversion Rate Optimization (CRO)
Marketing Automation Specific details, timelines, deliverables, and fees will be outlined in a separate agreement or contract, which will take precedence over these terms in case of conflict.
Client Obligations To ensure effective service delivery, you agree to:
Provide necessary information, access, materials, and approvals promptly.
Respond to communications and provide timely feedback.
Ensure materials comply with applicable laws and third-party rights.
Pay fees as outlined in the agreement.
Cooperate in good faith. Delays in providing information, approvals, or payments may lead to timeline adjustments or additional charges.
Payment Terms
Fees are specified in the agreement, excluding applicable taxes.
Invoices follow the agreed schedule, typically due within 10 days.
Payments can be made via bank transfer, credit card, or online platforms.
Late payments may incur 1.5% monthly interest or the maximum legal rate.
Initial deposits or setup fees are non-refundable unless we fail to deliver agreed-upon initial deliverables.
Service Modifications and Changes Changes to the service scope must be documented in a written Change Order signed by both parties. Changes may affect timelines and fees. We may refuse modifications that are not feasible or outside our expertise.
Performance Disclaimer We strive to achieve your marketing goals using industry best practices, but outcomes depend on factors beyond our control, such as:
Search engine algorithm changes
Social media platform updates
Competitor activities
Market conditions
Consumer behavior changes We do not guarantee specific results like rankings, traffic, leads, sales, or ROI. Projections are illustrative only.
Intellectual Property Rights
Client Materials: You retain ownership of materials you provide and grant us a non-exclusive, royalty-free license to use them for service delivery.
Agency Materials: Content, strategies, tools, and deliverables we create remain our property until full payment is received.
Transfer of Rights: Upon full payment, ownership of designated deliverables transfers to you, but we retain ownership of proprietary tools and methodologies.
Attribution: We may include discreet attribution on public deliverables, like website footers.
Confidentiality Both parties agree to keep confidential information (e.g., business plans, financial data, customer data, marketing strategies) private. This obligation survives agreement termination. Disclosure requires written consent unless required by law.
Termination
Either party may terminate the agreement with 30 days’ written notice.
Immediate termination is allowed for material breaches not cured within 15 days of notice.
Upon termination, you are liable for fees for services performed and non-cancellable expenses. No refunds for completed or initiated services unless specified.
Limitation of Liability Our liability for claims related to services or terms is limited to the fees paid for the specific services in the six months prior to the claim. We are not liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, business, data, or interruptions.
Indemnification You agree to indemnify and hold Dawki Infotech harmless from claims, damages, or costs arising from:
Your breach of these terms or agreement.
Your use of services.
Materials you provide that infringe third-party rights.
Your violation of laws.
Force Majeure We are not liable for delays or failures due to events beyond our control, such as natural disasters, war, strikes, or technical failures. We will resume performance as soon as possible.
Amendments to Terms We may update these terms without notice. Changes are effective upon posting on our website. Continued use of our website or services means you accept the updated terms.
Governing Law and Dispute Resolution These terms and agreements are governed by the laws of the State of Delhi, India. Disputes will be resolved in courts located in New Delhi, India.
Entire Agreement These terms and any agreement constitute the full agreement between you and Dawki Infotech, superseding prior communications.
Severability If any term is invalid or unenforceable, the remaining terms remain in effect.
Waiver Waiving a breach does not waive future breaches.
Contact Information For questions about these terms, contact: Dawki Infotech Email: info@dawkiinfotech.com
